Points of Origin, PLLC
Scheduling, Fees, & Office Policies

Our office is usually open from 8:30 a.m. to 6:00 p.m. We answer the phone only between 9 and 5. Your call is very important to us.

Please call during the following Office Hours:

Monday: 9:00 a.m. - 5:00 p.m.
Tuesday: 9:00 a.m. - 5:00 p.m.
Wednesday: Closed or Variable Hours
Thursday: 9:00 a.m. - 5:00 p.m.
Friday: 9:00 a.m. - 5:00 p.m.

(360) 449-4500

We Welcome Your Call

How to Schedule an Appointment

When you call, let the receptionist know whether you are scheduling with Peter or Lisa. You may download your free "Welcome Packet" which contains important information for you to fill out before your first appointment. Simply click on the appropriate document links below and print them out.

Welcome Packet For Teenagers, Adults & Seniors (13 years and older) open and print these 5 forms:

1. Welcome Letter
2. New Patient Intake Form
3. Adult Consent Form
4. Financial Policies Form
5. Financial Agreement Regarding Health Insurance Billing - Read, sign and bring with you if you have insurance coverage*

1. Welcome Letter for Parents
2. Pediatric Intake Form
3. Pediatric Consent Form
4. Financial Policies Form
5. Financial Agreement Regarding Health Insurance Billing - Read, sign and bring with you if you have insurance coverage*

• Premera Blue Cross
• Regence Blue Cross
• Lifewise

When you call for an appointment let us know that you already have the paperwork and we will schedule your first appointment as soon as possible.

As a new patient to our clinic, your first treatment, with its careful diagnosis and interview process, will take about 1½ to 2 hours.

Follow up treatments are generally 1 hour.

Treatment Experience

Treatments may require changing into a gown, however you also have the option to wear very loose fitting clothing instead (such as sweat pants, stretchy jeans, or shorts and a T-shirt). If needed, we have plenty of sheets, towels, and blankets to keep you well-draped and warm.

We want you to feel comfortable and we are sensitive to the needs of each individual. Please let us know how we can enhance your comfort, because the more comfortable you are, the better the treatment.

Number of Treatments

Although it is difficult to predict the exact number of treatments you will need, at the time of your initial visit we can usually provide a general idea of the time necessary for you to experience positive results from your treatments.

If you have never had acupuncture before we usually recommend starting out with 3 to 6 treatments each scheduled about 1-week apart.

After each treatment we re-assess your progress and determine if and when additional treatments are necessary.

If you are a candidate for herbal medicine we typically recommend a one-week prescription of herbal "teapills". Your response to the herbs provides valuable information so that we can monitor and individualize your treatment while keeping costs down.

Nutritional modifications as well as food supplements and vitamins may be recommended.

As you start feeling better and your symptoms diminish, your acupuncture and herbal treatments will change too.

Our goal is to get you on a "maintenance program" where you receive treatments periodically for a general "tune-up". This way symptoms are less likely to return and serves as preventative medicine. For some this is a monthly visit and for others it is 4 times a year.

Fees, Payment Methods, & Discounts

Payment may be in the form of check, cash, Visa, MasterCard or American Express.

We have several categories of fees depending on whether your visit is for a/n Adult, Child, or Senior Citizen. If you are age 60 years or more, you have earned our senior citizen discount on services.

First Visit:

• Adult Initial Visit, 2 hours = $150
• Senior Initial Visit, 2 hours = $135
• Pediatric Initial Visit, 2 hours = $150

• Adult Follow-up Visit, 1-1½ hours = $80
• Senior Follow-up Visit, 1-1½ hours = $70
• Pediatric Follow-up Visit, 1 hour = $70

Certain specialized therapies are offered under other categories and may be priced differently. Herbs, vitamins, supplements, essential oils, books, and other materials are priced individually.

Insurance Coverage

We participate as preferred providers with the following insurance carriers:

• Premera Blue Cross
• Regence Blue Cross
• Lifewise

Explanation of Insurance Coverage:

You may have insurance coverage for acupuncture treatments as part of your health insurance benefit program. There can be great variation when it comes to deductibles and percentage of coverage for acupuncture and alternative medicine treatments. It is our goal to help delineate what your specific policy will cover and how we can best serve your needs as our patient. We will verify your insurance benefits before your initial visit if possible and then we will bill your insurance company in a timely manner for each of your visits with us.

Copayment Policy:

We require that you make your copayment for your treatment at the time of service. The specific amount will be unique to your insurance company’s benefit plan as well as your group plan if applicable. We will help to verify the amount of your copay by checking directly with your insurance company by phone or online. Please be aware that the initial visit may require a higher copay than the subsequent follow up visits.

Confidentiality

Your records are confidential, as required by state law, and we will not disclose your record to others unless you specifically direct us to do so in writing, or unless the law authorizes or compels us to do so.

Cancellation Policy

We are aware that unexpected situations can arise, so please call us when they do. We will bill you only if cancellations without twenty-four hours cannot be filled.

Directions to Points of Origin

We look forward to seeing you!

Frequently Asked Questions
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