Points of Origin, PLLC
Scheduling, Fees, & Office Policies
Our office is usually open from 8:30 a.m. to 6:00 p.m. We answer the phone only between 9 and 5. Your call is very important to us. Please call during the following Office Hours:
Monday: 9:00 a.m. - 5:00 p.m.
Tuesday: 9:00 a.m. - 5:00 p.m.
Wednesday: Closed or Variable Hours
Thursday: 9:00 a.m. - 5:00 p.m.
Friday: 9:00 a.m. - 5:00 p.m.
(360) 449-4500
We Welcome Your Call
How to Schedule an Appointment
When you call, let the receptionist know whether you are scheduling with Peter or Lisa. You may download your Free "Welcome Packet" which contains important information for you to fill out before your first appointment. Simply click on the appropriate document links below and print them out. For Adults and Teenagers (13 years and older) download these:
For Pediatric Visits (12 years and younger) download these:
When you call for an appointment let us know that you already have the paperwork and we will schedule your first appointment as soon as possible. As a new patient to our clinic, your first treatment, with its careful diagnosis and interview process, will take about 1˝ to 2 hours. Follow up treatments generally take 1 hour with Peter and 1 to 1˝ hours with Lisa.
Treatment Experience
Acupuncture is usually administered with you laying down on a massage table in a comfortable position.Treatments may require changing into a gown, however you also have the option to wear very loose fitting clothing instead (such as sweat pants, stretchy jeans, or shorts and a T-shirt). If needed, we have plenty of sheets, towels, and blankets to keep you well-draped and warm. We want you to feel comfortable and we are sensitive to the needs of each individual. Please let us know how we can enhance your comfort, because the more comfortable you are, the better the treatment.
Number of Treatments
To be effective, acupuncture often requires a series of regularly scheduled treatments. The number of treatments recommended will depend on your particular condition.Although it is difficult to predict the exact number of treatments you will need, at the time of your initial visit we can usually provide a general idea of the time necessary for you to experience positive results from your treatments. If you have never had acupuncture before we usually recommend starting out with 3 to 6 treatments each scheduled about 1-week apart. After each treatment we re-assess your progress and determine if and when additional treatments are necessary. If you are a candidate for herbal medicine we typically recommend a one-week prescription of herbal "teapills". Your response to the herbs provides valuable information so that we can monitor and individualize your treatment while keeping costs down. Nutritional modifications as well as food supplements and vitamins may be recommended. As you start feeling better and your symptoms diminish, your acupuncture and herbal treatments will change too. Our goal is to get you on a "maintenance program" where you receive treatments periodically for a general "tune-up". This way symptoms are less likely to return and serves as preventative medicine. For some this is a monthly visit and for others it is 4 times a year.
Fees, Payment Methods, & Discounts
We are pleased to offer holistic health care services at affordable prices. We request payment for your treatment at the time of service.Payment may be in the form of check, cash, Visa, MasterCard or American Express. We have several categories of fees depending on whether your visit is for a/n Adult, Child, or Senior Citizen. If you are age 60 years or more, you have earned our senior citizen discount on services. First Visit: - Adult Initial Visit, 2 hours = $125
- Senior Initial Visit, 2 hours = $113
- Pediatric Initial Visit, 2 hours = $125
Return Visits:- Adult Follow-up Visit, 1-1˝ hours = $75
- Senior Follow-up Visit, 1-1˝ hours = $68
- Pediatric Follow-up Visit, 1 hour = $65
We have a strong commitment to spending time with you to allow you to explain your health concerns. Our goal is not only to provide effective treatments, but create a partnership and plan for your future health and well-being.
Certain specialized therapies are offered under other categories and may be priced differently. Herbs, vitamins, supplements, essential oils, books, and other materials are priced individually.
Insurance Coverage
A growing number of Health Insurance companies are reimbursing for Complementary and Alternative Medicine, however each insurance plan can vary in their coverage.We recommend that you call your insurer to ask what their specific requirements are for covering acupuncture services. Regardless of whether your insurance covers Acupuncture, we require full payment at the time of each treatment. If your insurance policy covers Acupuncture services, we will provide you with a “Superbill” (an invoice containing all the appropriate billing codes) for you to submit to your insurance company. In this manner, your insurance company will reimburse you directly. This system works best for us and allows us to keep costs down for everyone.
Confidentiality
As health care providers, we keep a record of the health care services we provide to you. You may ask to see a copy of your record or correct your record at any time.Your records are confidential, as required by state law, and we will not disclose your record to others unless you specifically direct us to do so in writing, or unless the law authorizes or compels us to do so.
Cancellation Policy
If you need to cancel or reschedule we ask that you do so at least twenty-four hours before your appointment time. Giving us this time allows us to contact other patients who may be waiting for an appointment. We actively maintain a Cancellation List that works very well for those who suddenly need to reschedule their appointment and those waiting to receive treatment. We are aware that unexpected situations can arise, so please call us when they do. We will bill you only if cancellations without twenty-four hours cannot be filled.
Directions to Points of Origin
Please call for directions (360) 449-4500 or
use Mapquest
or Yahoo Maps.We look forward to seeing you!
Frequently Asked Questions
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